This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- SMS privacy
- Messaging Terms & Conditions
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Our Company collects the following data:
• Personal identification information (name, email address, phone number etc.)
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process
data when you:
• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
Our Company may also receive your data indirectly from the following sources:
• Google
• Meta
• Mailchimp
How will we use your data?
Our Company collects your data so that we can:
• Process your order, manage your account.
• Email you with special offers on other products and services we think you might like.
• Email you weekly newsletter, notify about updates, etc.
If you agree, Our Company will share your data with our partner companies so that they may
offer you their products and services.
• Google
• Meta
• Mailchimp
When Our Company processes your order, it may send your data to, and also use the resulting
information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Our Company securely stores your data at Google, Meta and Mailchimp.
Our Company will keep your personal data for 12 months after becoming inactive. Once this time period has expired, we will delete your data by removing you from emailing list.
Marketing
Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
• Google
• Meta
• Mailchimp
• Estonian World supporters
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.
If you no longer wish to be contacted for marketing purposes, please use the personalized link at the bottom of all e-mail communication.
What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a fee for this service.
The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
The right to erasure — You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@estonianworld.com
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and
visitor behavior information. When you visit our websites, we may collect information from you
automatically through cookies or similar technology.
For further information, visit allaboutcookies.org
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website,
including:
• Keeping you signed in
• Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality — Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising — Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 November 2026.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: info@estonianworld.com
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your
concern in a satisfactory manner, you may contact the Information Commissioner’s Office email info@aki.ee
SMS privacy
Estonian World operates an optional text messaging programme. Our messages may display the shortened sender name Estonian Wo because SMS sender names have a character limit. Estonian Wo refers to Estonian World.
When you sign up for text messages, we collect the mobile number you provide, your SMS consent and subscription preferences, and records of your signup and any unsubscribe request. We and our messaging providers may also process message content, delivery information and interactions with links in our messages to operate the programme, provide support and understand how our messages perform.
We use this information to send the recurring marketing and informational messages you have agreed to receive, confirm your subscription, respond to support requests and honour your messaging preferences. SMS marketing requires your separate consent; subscribing to our email newsletter does not by itself subscribe you to text messages. You may withdraw your SMS consent at any time using the instructions below.
We use Mailchimp and its messaging service providers and mobile carriers to deliver and manage text messages. They process the information needed to provide these services. We do not sell, rent or share SMS subscribers’ mobile numbers, SMS opt-in data or consent with third parties or affiliates for their own marketing or promotional purposes. This does not prevent processing by service providers supporting our messaging programme, or disclosures required by law. General references elsewhere in this policy to sharing information with marketing partners do not authorise sharing SMS opt-in data or consent for those partners’ own marketing.
We retain SMS information for as long as needed to operate the programme and meet applicable legal obligations. We may retain the minimum consent and unsubscribe records needed to demonstrate your choices and prevent further marketing messages after you opt out. These SMS-specific retention provisions apply to SMS records where they differ from the general storage description above. You may contact us to exercise the data protection rights described in this policy.
To unsubscribe, follow the instructions in your message: reply STOP where replies are supported, or use the included unsubscribe link. Named senders such as Estonian Wo may not accept replies; in that case, use the unsubscribe link or email info@estonianworld.com. SMS and email subscriptions can be managed separately.
For questions about SMS privacy or your information, contact Estonian World (SMS sender: Estonian Wo), Toompuiestee 33-34, Tallinn, Harjumaa, EE 10149; email info@estonianworld.com; telephone +37258041881. The Messaging Terms & Conditions below also apply to the programme.
Messaging Terms & Conditions
Estonian Wo (Estonian World) | Toompuiestee 33-34, Tallinn, Harjumaa, EE 10149
Email: info@estonianworld.com | Telephone: +37258041881
Last updated: 5 November 2026.
General
When you opt in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Estonian Wo. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Estonian Wo. Estonian Wo reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Estonian Wo also reserves the right to change the short code, phone number or alphanumeric sender from which messages are sent.
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP, where replies are supported, or through an included link. If a message is sent using a name such as Estonian Wo and replies are not supported, use the included unsubscribe link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Estonian Wo again, just sign up as you did the first time and Estonian Wo will start sending messages to you again.
Info
For support regarding our services, email us at info@estonianworld.com or, if supported, text HELP to +37258041881 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Estonian Wo, you may also access instructions on how to unsubscribe and our company information by following that link. If SMS replies are not supported, please use the link in the message or contact us by email.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply STOP from the original number, where replies are supported, or notify us of your old number at info@estonianworld.com. The duty to inform us of these events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please read our Privacy Policy, including the SMS privacy section, or email info@estonianworld.com.
Messaging Terms Changes
We reserve the right to change or terminate our messaging programme at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting, where permitted by applicable law. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging programme. Your continued enrolment following such changes shall constitute your acceptance of such changes, subject to applicable law. Changes to these terms do not remove your right to withdraw consent or replace any fresh consent required by law.